One on One Support
Ask questions and receive personalized feedback about each lesson to guide you through setting up your own shipping process.
Ship Globally With Confidence
Gain the knowledge and skills to successfully navigate international shipping processes, expanding your market reach and opportunities for growth.
Save Money
Learn pro tips to maximize your profits and dramatically reduce costs on one of the most expensive aspects of online sales - shipping!
What you'll learn
I began this journey with a clear understanding of the hurdles small business owners face when launching their online stores. It's not just about getting your products listed; it's about delivering them effectively and efficiently. That's why I've meticulously designed a step-by-step guide that's both digestible and practical.
This course answers the following questions and more:
- How do I determine my shipping costs?
- How do I properly package my product and where do I find supplies?
- How do I print labels?
- What should I charge for shipping?
- How can I afford to offer free shipping to my customers?
- Do I need tariff codes and how do I get them?
- What do I do if my package gets lost or stolen?
- How do I deal with angry customers?
- How do I handle returns and return shipping?
- How do I set up my policies to protect myself and manage customer expectations?
this course offers a streamlined process that not only helps you set up your shipping strategy from scratch but also optimizes it to ensure you save time and money.
It's packed with actionable insights that are easy to implement, even if you're new to the e-commerce game.
You will walk away with a wealth of knowledge that feels like second-nature.
This is the kind of information that can elevate your shop to the next level, helping you to make more sales and ending with five star reviews so you can stand out in the bustling marketplace.
Frequently Asked Questions
Who is this course for?
- This course is designed for anyone who sells their own products including clothing or jewelry designers, handmade artists, makers and craftspeople, musicians or small batch creators who want to optimize their shipping strategies.
I'm not technical, will I be lost in this course?
- No. If you can send email and upload pictures on social media, you can handle this course! Plus, your instructor will be available to answer any questions you have.
What will I learn in this course?
- You will learn shipping strategies, packaging techniques, cost-saving methods, duties and taxes for international shipping, and how to manage customers and problems. You will also learn the exact setups for both Etsy and Shopify platforms.
Do I need any prior shipping experience to take this course?
- No prior shipping experience is required. This course covers everything from basics to advanced strategies to help you succeed.
How long is the course?
- The course is made of 10 modules with 10 action steps that you can take at your own pace. It includes written and video content, interactive lessons, and personalized guidance.
Will this course cover international shipping?
- Yes, the course includes guided steps to setting up your personalized system for international shipping including costs, customs, tariff codes and what carriers to use.
Are there any materials or tools I need for this course?
- You'll need access to a computer or mobile device with internet connection.
How will I receive support during the course?
- You will receive personalized support and feedback through discussion forums, Q&A Zoom sessions, and direct communication with your instructor.
Can I access the course content after completing it?
- Yes, you will have lifetime access to the course materials, allowing you to revisit the content anytime you need.
Is there a money-back guarantee?
- Yes, we offer a 15 day money-back guarantee. If you're not satisfied with the course, you can request a full refund within 45 days of purchase.
How do I enroll in the course?
- Simply click on the "Enroll Now" button on the course page, fill out the required information, and complete the payment process to get started.
Feel free to contact us if you have any other questions or concerns not covered in this FAQ section. We're here to help you succeed!
Your instructor
With decades of hands-on experience in taking her own brand, Luxe Design Jewellery, from a busy wholesale business to a thriving online success story, Joanne has navigated the complex world of eCommerce with efficiency. Her brand's journey from an online debut in 1999 to being featured in respected retailers like Nordstrom, and even gracing the accessory line-up in major films and TV shows, marks her out as a trailblazer in digital commerce.
Joanne's passion extends to fostering the growth of up-and-coming entrepreneurs through her role as an eCommerce and Social Media Marketing Instructor at the Visual College of Art and Design in Vancouver, BC. She marries her extensive industry experience with a commitment to teaching, guiding aspiring business owners to flourish by empowering them to launch, manage, and promote their professional online stores with confidence and creativity.
This course is for you if:
- You're ready to start your Etsy or a Shopify business and want to set up your shipping the right way from the start
- You already sell online on any platform and want to seriously upgrade your foundational shipping strategy
- You want to make more online sales and create happy return customers
- You suspect you are paying too much for small business shipping
- You create products like clothing, jewelry, candles, art, or any physical products and you need shipping information you can trust
- You are a Handmade Artist, Clothing Designer, Maker or Crafter who wants to take your business online but you need personalized guidance
- You sell your brand and products at retail craft shows and markets and you want to take them online and make sales all year long
Curriculum
Who else will benefit from this course?
· You’ve been wholesaling your products and now you want to sell them on your own retail website
· You own a retail store and want to start sell products online as well
· You have been consigning products to a store or co-op and want to add more sales streams
· You have a built in email list of prospects who want to buy your products
· You are unsure about what you need to meet international shipping requirements
· You lack confidence in shipping across the border
· You find shipping too complicated and overwhelming
· You already have a Shopify or Etsy store that isn’t seeing many sales
· You are an Amazon Vendor looking to save on shipping costs and streamline your business
· You already sell products on Instagram, TikTok, or Facebook and want to get a firm understanding of shipping
· You want to make sure you have the best shipping prices for the best shipping services available in your area.
· You already sell products on WordPress, Wix, SquareSpace, or any other platform and want to enjoy the shipping discounts that Shopify and Etsy sellers get without switching platforms